First of all, we wish all our clients and their families well at this difficult time.
As you would expect, Kenyon Son & Craddock and Henshaw Pratt Solicitors have been working hard to adapt to the current challenges so as to protect our staff and clients and to maintain a full and reliable service.
To deal with the current situation the majority of our staff are currently working from home. Our solicitors do have direct access to the firm’s case management system which will allow individual cases to progress without significant disruption.
We have made arrangements to deal with telephone enquiries and there will be a limited staff presence at the offices.
During this period, for the safety of staff and clients, we will not be conducting face-to-face meetings. Where possible we will take instructions by telephone or video conferencing. To assist, clients are asked not to attend the offices but to contact their solicitor by telephone or email if they have any queries.
Whenever possible we would be grateful if correspondence could be sent by email as we currently have limited capacity to deal with postal correspondence.
We appreciate that many people will still require access to legal advice during these uncertain times and we will continue to provide these services to the best of our ability.
With our very best wishes,
Kenyon Son & Craddock